Getting Started in the Cognia Improvement Platform
Digital tools that connect your improvement work
Your Cognia Membership includes access to the Cognia Improvement Platform, a connected workspace for accreditation and continuous improvement. Use it to organize evaluation evidence, administer stakeholder surveys, and conduct observations—so results are in one place for faster, more informed decision-making.
Need assistance?
Three steps to get started
Checklist for Heads of Institutions (HOI) and Primary Contacts (PC)
Activate your account
Follow the instructions in the email from noreply@cognia.org to access the platform. If you do not have this email, contact Cognia Client Care.
Add leaders
The HOI or PC is responsible for managing users in the Cognia Improvement Platform. To give leader(s) access to Cognia tools and accreditation pathways, add them by:
1. Clicking the Menu arrow in the top-right corner of the main page and selecting User Management
System leaders only: Click on the school you want to manage from the popup list
2. Clicking the Invite New Users drop-down
- If adding manually, click on the Institution Admin box in the User Roles drop down
- If importing a list, follow instructions ensuring to place an “x” in the Institution Admin column of the template
3. Assigning leader(s) the Institution Admin role
Giving leader(s) the Institution Admin role does not change the HOI or PC listed as the institution’s main contact. If your institution’s main contact has changed, contact Cognia Client Care.
Add educators before conducting observations
The HOI, PC, and Institution Admin are automatically assigned the Observer role when using a Cognia tool to conduct observations. One of these individuals will need to add those being observed by:
- Uploading the names of educators that will be observed by following step 2 in the section above (Invite New Users) and assigning them the Educator role. No action is needed on their part.